Getting Care

MHS GENESIS is Here!

On April 24, 2021, the Department of Defense’s new electronic health record (EHR), MHS GENESIS, launched here at the 28th Medical Group. MHS GENESIS has replaced TRICARE Online at this facility. 

What is MHS GENESIS?

MHS GENESIS is the new EHR that provides you and your providers with enhanced, secure technology to manage your health information. When fully deployed, MHS GENESIS will be the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:
  • View health information, including laboratory and radiology results  
  • Schedule appointments
  • Communicate securely with care team
  • Request prescription renewals
  • Complete intake and screening forms in advance of appointments
  • Access a health library
The MHS GENESIS Patient Portal has replaced the TRICARE Online Secure Patient Portal.

What does this mean for me?

MHS GENESIS and the MHS GENESIS Patient Portal have replaced TRICARE Online, including the patient portal and secure messaging, at this facility.
  • If you had a current TRICARE Online account, it was migrated to MHS GENESIS on April 24, 2021. No action is necessary from you.
  • If you don’t already have a TRICARE Online account, you can log onto https://my.mhsgenesis.health.mil/using your Common Access Card or DS Logon Account.
  • If don’t have a DS Logon Account or if you have questions about DS Logon, visit the milConnect website or call 1-800-538-9552.

Contact Us

MHS GENESIS Support

For questions regarding the DS Logon, visit www.dmdc.osd.mil/milconnect or contact the Defense Manpower Data Center at 800-538-9552.

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