Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Alcohol and Drug Abuse Prevention and Treatment (ADAPT)

The Alcohol and Drug Abuse Prevention and Treatment program office schedules, coordinates and conducts evaluations of active duty personnel involved in substance abuse incidents. Evaluation is also available for self-referrals by activity duty members. They also directly oversee and implement treatment plans with individualized regimens for all active duty substance abuse clients. Such plans may include intensive outpatient rehabilitation and individual or group counseling sessions. The ADAPT program also conducts alcohol and drug education and awareness briefings at a variety of venues on- and off-base. The ADAPT program will also conduct one time evaluations of civilian employees with consultation for community based follow-up services, and can assist in identify community resources for other beneficiaries.

Contact Us

Phone:

605-385-3656

Don't forget to keep your family's information up to date in DEERS!